Genesis Key LLC | Knowledge Base

Recent Articles
GenKey Voice: How to Install Mobyx
Mobyx is one of the three apps provided by GenKey Voice. The key difference between GenKey Voice and Mobyx is that Mobyx allows for external calls using a PSTN or public switched telephone network. Meanwhile, GenKey Voice only allows calls between ...
GenKey Voice: App Installation
GenKey Voice is a highly secure Voice & Video App which allows calls only among restricted groups of users. This means it cannot be used to call external numbers on a PSTN or Public Switched Telephone Network. In other words, calls stay between ...
GenKey Voice: How to Install ESIM on Iphone
Begin by opening your phone settings. Go to cellular data. From here tap ‘Add Cellular Plan”. Scan your GenKey QR code, then follow the setup wizard.
GenKey Voice: How to Install ESIM on Android
Begin by navigating to settings. Tap NetWork and Internet. Tap the sims tab to add a network. From here, select "Download a Number" using esim. From the Download your SIM page, press next. After a brief load time, you will be asked to confirm your ...
GenKey Voice: How to Make Calls to External Numbers
GenKey Voice allows calls to external numbers. However, the number must be dialed with the country of origin prefix. When adding external numbers simply click plus, followed by the country of origin prefix, then proceed to dial the number. It’s ...

Popular Articles
GenKey Share: Edit Profile Settings
Begin by clicking on your profile icon in the top right corner of the screen, then click settings ( ) . From here, you can edit all of your personal information, such as name, location, phone number, and social media links. You can also upload a ...
GenKey Video: Add a Profile Picture
GenKey Video utilizes globally recognized avatars, or gravatars for your profile. To set up a profile image through Gravatar, click on profile. Set your display name, and gravatar email. If you do not have a gravatar set up, navigate to ...
GenKey Share: How to Upload Files
Begin by navigating to a folder that you would like to upload your files to. If you need to create a new folder, simply click the plus (+) icon near the top of the screen. Click new folder, then name your folder. From Here, you can either drag and ...
GenKey Share: Send Files Through Email
Begin by finding the file or folder you would like to send. Click the share icon to the right. From here, type any email addresses you would like to send your files to, then press enter. They will now have access to the files you shared. You can edit ...
GenKey Share: Install on IOS
Begin by downloading the NexCloud app (https://nextcloud.com/install/from) from the app store. Open nextcloud. From here, click login, then enter the URL for genkey share. You will then see a security warning with a login button below. Tap log in, ...

Knowledge Base